Privacy Policy

Last updated: November 3, 2025

At Squadin Labs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our MVP development and website package services.

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Company information (company name, website, industry)
  • Project details and requirements shared during Idea Lab sessions
  • Payment and billing information
  • Communications with us (emails, messages, feedback)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, navigation patterns)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our MVP development and website package services
  • Process payments and manage Sprint Block and Website Package purchases
  • Conduct Idea Lab sessions and project consultations
  • Communicate with you about your projects, updates, and service-related matters
  • Send you technical notices, updates, security alerts, and administrative messages
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our services
  • Comply with legal obligations and protect our rights

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as:

  • Payment processors (for handling Sprint Block purchases and invoicing)
  • Cloud hosting providers (for website and application hosting)
  • Email service providers (for communications)
  • Analytics providers (for website usage analysis)

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

If Squadin Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Use of AI-Assisted Tools

We use AI-assisted development tools and technologies (such as GitHub Copilot, ChatGPT, and similar services) during the development process to enhance productivity and code quality. Here's what you should know:

  • AI tools may process code snippets and technical requirements during development
  • We do not share client-confidential information, trade secrets, or sensitive business data with AI tools
  • All AI-generated code is reviewed, tested, and validated by our developers
  • These tools are used solely to assist our developers and do not have access to your personal data or project databases
  • AI tools are provided by third-party companies (OpenAI, Microsoft, etc.) and are subject to their respective privacy policies

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure payment processing through trusted third-party providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Project and communication data: Duration of the project plus 3 years for support and legal purposes
  • Payment and billing records: 7 years to comply with tax and accounting regulations
  • Analytics data: Typically aggregated and anonymized after 2 years

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Restriction: Request that we restrict the processing of your information
  • Portability: Request a copy of your information in a structured, machine-readable format
  • Objection: Object to our processing of your information
  • Withdraw Consent: Withdraw consent where we rely on consent as the legal basis for processing

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we may provide additional notice such as via email.

13. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contract Performance: To provide our services to you
  • Legitimate Interests: To improve our services and communicate with you
  • Consent: Where you have given explicit consent
  • Legal Obligations: To comply with applicable laws

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Squadin Labs
Albania